This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites are stuck in desktop view on my Samsung S21 cellphone

  • 7 پاسخ
  • 2 have this problem
  • 6 views
  • آخرین پاسخ توسّط phkruszka

more options

On my new Samsung S21 cellphone many (but not all) websites shows as if "Desktop site=on" radiobutton was selected in the Firefox for Android settings, even if it isn't. This happens for e.g. "di.se" and "expressen.se". But on my old Samsung S10e these websites still works fine (I have the latest Firefox version 94.1.2 installed on both cellphones).

I tried to remove and reinstall Firefox on the S21 but that didn't fix the problem. (It works fine with Chrome on both cellphones, so it's probably not a website issue).

On my new Samsung S21 cellphone many (but not all) websites shows as if "Desktop site=on" radiobutton was selected in the Firefox for Android settings, even if it isn't. This happens for e.g. "di.se" and "expressen.se". But on my old Samsung S10e these websites still works fine (I have the latest Firefox version 94.1.2 installed on both cellphones). I tried to remove and reinstall Firefox on the S21 but that didn't fix the problem. (It works fine with Chrome on both cellphones, so it's probably not a website issue).

Chosen solution

I upgraded and tested with the latest Firefox for Android version (95.2.0, build #2015851755) and it works fine now. Thanks!

Read this answer in context 👍 0

All Replies (7)

more options

Hi

So that I can try to replicate this here, do you have any add-ons installed?

What level of enhanced tracking protection do you have set?

more options

Hi Seburo,

I did a clean reinstallation with no add-ons, but still get desktop webpages. I use "standard" tracking protection but has also tried with none (disabled). No change. More info here: https://github.com/webcompat/web-bugs/issues/95865

more options

Hi

Thank you for raising that ticket, our developers and Web Compatiblity team will be able to look into this matter further for you.

more options

I upgraded and tested with the latest Firefox for Android version (95.2.0, build #2015851755) and it works fine now. Thanks!

Modified by Engztrom

more options

Chosen Solution

I upgraded and tested with the latest Firefox for Android version (95.2.0, build #2015851755) and it works fine now. Thanks!

more options

Great to hear that, thank you for letting us know.

more options

I guess they broke this solution with the latest update as I also have an Samsung S21 with a webpage stuck in desktop view after doing all the same troubleshooting steps.