crashes even in safe mode
Firefox has been crashing all afternoon. Here are the crash reports. It is even crashing in safe mode. Firefox is up to date. All drivers are up to date. No malware found. bp-e8ece767-e2ab-413c-9c05-f89fd0211220 12/20/2021, 5:19 PM View bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 12/20/2021, 5:19 PM View bp-36f6abaa-012c-4c23-8198-d2b410211220 12/20/2021, 5:19 PM View bp-5e229ac9-b881-4d29-821d-7700e0211220 12/20/2021, 5:19 PM View bp-397d037d-8f07-42ab-a6a9-9fe180211220 12/20/2021, 5:19 PM View bp-1695b8d6-89ef-46a3-a218-6cbfa0211220 12/20/2021, 5:19 PM View bp-99676870-058b-4fe9-873b-ec0950211220 12/20/2021, 5:19 PM View bp-248791e5-0899-474f-9309-101de0211220 12/20/2021, 5:19 PM View bp-b946a395-0aba-46ec-872f-55a480211220 12/20/2021, 5:19 PM View bp-7c9432a1-3926-46c0-94e8-48c7e0211220
All Replies (2)
bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 Signature: OOM | large | mozalloc_abort | webrender::renderer::Renderer::update_texture_cache
Uptime 233 seconds (3 minutes and 53 seconds)
MOZ_CRASH Reason (Sanitized) : out of memory: 0x0000000000100000 bytes requested
Crash Reason EXCEPTION_BREAKPOINT
This is for Sumo's Related Bugs 1705430 NEW --- Crash in [@ OOM | large | mozalloc_abort | webrender::renderer::Renderer::update_texture_cache]
Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources
MemTest
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
Control Panel -> System -> Advanced -> Performance -> Settings
If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}