This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Server not found

  • 2 پاسخ
  • 0 have this problem
  • 5 views
  • آخرین پاسخ توسّط ZenziZang

aperkeygirl
aperkeygirl
more options

I do not understand how to allow websites to open. I have tried changing the privacy settings. I know the CDC is a trusted web site and it will not allow me to go to them. I am in school and I need access to that site

I do not understand how to allow websites to open. I have tried changing the privacy settings. I know the CDC is a trusted web site and it will not allow me to go to them. I am in school and I need access to that site

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi, it sounds like if you try to hit https://www.cdc.gov/ you are getting a "Server Not Found" error. One possibility is that the DNS lookup -- the step where your browser tries to find the numeric address for the site -- failed. Could you try changing your DNS setting using the steps in the following article: Firefox DNS over HTTPS. Does having DNS over HTTPS either ON or OFF make any difference?

ZenziZang
ZenziZang
more options

Thank you for your reply! Apparently, the issue has now been resolved on its own. I didn't have to change any of my preferences.