This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Cannot login on Firefox

  • 1 پاسخ
  • 2 have this problem
  • 11 views
  • آخرین پاسخ توسّط worldisc

worldisc
worldisc
more options

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

All Replies (1)

worldisc
worldisc Question owner
more options

Disregard, I figured it out (solution: clear cache).