This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot send tb email from within excel

  • 5 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط DonMarquardt

more options

Just upgraded to TB 115.0.1 and am having trouble sending a spreadsheet from within excel. I get "General mail failure. Quit Microsoft Office Excel, restart the mail system, and try again."

I have re-installed TB, restarted excel with no success. I have also checked the registry and the thunderbird keys seem to be correct.

Help please.

Thanks

Don

Just upgraded to TB 115.0.1 and am having trouble sending a spreadsheet from within excel. I get "General mail failure. Quit Microsoft Office Excel, restart the mail system, and try again." I have re-installed TB, restarted excel with no success. I have also checked the registry and the thunderbird keys seem to be correct. Help please. Thanks Don

Chosen solution

Are your Office 2007 apps 32 or 64 bit? If they're 32-bit, TB will have to also be 32-bit for sending from the app through TB to work. If you need the 32-bit version, it's here.

Read this answer in context 👍 0

All Replies (5)

more options

Also, if I try using word, I get Logon failed. You must log on to Microsoft Exchange to access your address book. Error code: " Unspecified error"

more options

Last time I checked, ALL of Microsoft office was hard coded to require you to use Outlook. But as I have not used Microsoft Office or any other Microsoft product but Windows for a number of years my information might be out of date.

more options

This is office 2007 and I have always been able to send mail from within excel and word to my default mail client (TB).

more options

Chosen Solution

Are your Office 2007 apps 32 or 64 bit? If they're 32-bit, TB will have to also be 32-bit for sending from the app through TB to work. If you need the 32-bit version, it's here.

more options

Thank you. 32 bit TB works.