Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

115.2.0 not able to recieve emails from my outlook.office365.com account. 102.15.0 works.

more options

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

Modified by Wayne Mery

Chosen solution

I believe I solved the problem by selecting the ' All Folder' setting which opened up the office inbox folder.

Read this answer in context 👍 0

All Replies (6)

more options

Update - I'm on mac os ventura. I am able to receive emails using ver 102.15.

more options

Another updat - I am now receiving email notifications that I have unread messages(s) but when click on the account name it is not displayed. It will take me to a pane that shows 'read messages' write a new message' etc but when I click on read messages nothing happens. Your help would be appreciated.

more options

Another update - restarted my mac hoping that it would solve the problem unfortunately I now no longer have the office outlook account showing as an in box. The account is listed in account settings. Back to square one.

more options

Chosen Solution

I believe I solved the problem by selecting the ' All Folder' setting which opened up the office inbox folder.

more options

robert.siepielski said

I believe I solved the problem by selecting the ' All Folder' setting which opened up the office inbox folder.

I don't know of any "All Folder" setting. WHat are the steps you use to get to that setting?

more options

Wayne go to View, Folders, and check All Folders.