This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox update 127.0.2 (64-bit)

  • 2 پاسخ
  • 2 have this problem
  • 93 views
  • آخرین پاسخ توسّط zebra5ive

more options

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc.

I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

'''Latest update (127.0.2) erased all my data.''' Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc. I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

All Replies (2)

more options

Chosen Solution

Helpful?

more options

Paul,

Thank you so much. Have been using computers forever, but being self taught means I skipped way too much. The link you provided did the trick and after following the instructions -blam!- Firefox was back to my particular normal and it was all there waiting for me. I've taken notes & learned something new. I'm at least 1/32th of an inch taller.

Again, Thank you. kriss the tall(er)

Helpful?

یک سؤال بپرسید

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.