This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"creating mail message" when trying to send an attachment

  • No replies
  • 0 have this problem
jeffrey.tease
jeffrey.tease
more options

Windows 10 home, Verizon email account. Getting the messages "sending of the message failed" and then "creating mail message" (and then nothing happens) ONLY when I try to send any attachment. This just started a few days ago after an update. I'm using version 128.2.3esr. Just prior to this, TB updated every time I opened the application, probably 4 times in a row. I've found the .msi for the edition just prior to the one I'm using. Can I simply install it over top of the existing and not lose anything. I've backed up my mail/settings into a zip file on my desktop. Thank you!

Windows 10 home, Verizon email account. Getting the messages "sending of the message failed" and then "creating mail message" (and then nothing happens) ONLY when I try to send any attachment. This just started a few days ago after an update. I'm using version 128.2.3esr. Just prior to this, TB updated every time I opened the application, probably 4 times in a row. I've found the .msi for the edition just prior to the one I'm using. Can I simply install it over top of the existing and not lose anything. I've backed up my mail/settings into a zip file on my desktop. Thank you!
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.