This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

moving Thunderbird data and old emails to new computer

  • 1 پاسخ
  • 0 have this problem
  • آخرین پاسخ توسّط david

more options

I am getting a new computer. Can someone explain to me in simple terms how to move my old emails along with Thunderbird to my new computer? I am not technically saavy. When I move Thunderbird the profile/old emails are not there. I have seen the solution on the forum and I do not understand some of it. If you have images that would be helpful. mmkahn03@comcast.net. Thanks, Marc

I am getting a new computer. Can someone explain to me in simple terms how to move my old emails along with Thunderbird to my new computer? I am not technically saavy. When I move Thunderbird the profile/old emails are not there. I have seen the solution on the forum and I do not understand some of it. If you have images that would be helpful. mmkahn03@comcast.net. Thanks, Marc

All Replies (1)

more options

Ok, I'll try several options, depending on your skill.

If you're comfortable with a bit of windows file explorer, here is the purest and best approach: Here is how i do it: - exit thunderbird on old PC - copy c:\users\<yourid>\appdata\roaming\thunderbird to external media (this assumes you use default installation) - on new PC, install thunderbird and exit - copy the backed-up thunderbird folder to c:\users\<yourid>\appdata\roaming to overwrite the existing thunderbird folder - start thunderbird and everything will be there.

If you don't like that option, this may work: - click help>troubleshootinginformation - scroll down to 'profile folder' in left column and click 'open folder' - exit thunderbird - you are now in profile folder, press the back arrow one time to get outside the profile - now, copy that folder to external media - start thunderbird on new PC - click tools>import>import from another thunderbirdinstallation>Choose a profile folder and then locate and select the profile on the external media

If your profile is small, this is the least technical: - click tools>export and this will export to a zipped file - on new computer, click tools>import and follow above steps on tools>import>import from a file and then select the profile zip import

Let me know how it goes.

Helpful?

یک سؤال بپرسید

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.