This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recreated Windows Profile, lost master password

  • 1 پاسخ
  • 1 has this problem
  • 4 views
  • آخرین پاسخ توسّط cor-el

more options

My Windows XP user profile was damaged (ntuser.dat corrupted), and I now have a new profile. I created a new Firefox 3.6 profile for my new Windows profile, and then transferred the contents of my old profile to my new profile.

Everything worked fine -- bookmarks, preferences, etc. with the exception of my master password.

I still remember my master password, but Firefox won't accept it.

Any solution to this aside from resetting the master password and starting from scratch?

My Windows XP user profile was damaged (ntuser.dat corrupted), and I now have a new profile. I created a new Firefox 3.6 profile for my new Windows profile, and then transferred the contents of my old profile to my new profile. Everything worked fine -- bookmarks, preferences, etc. with the exception of my master password. I still remember my master password, but Firefox won't accept it. Any solution to this aside from resetting the master password and starting from scratch?

All Replies (1)

more options

Did you copy both key3.db and signons.sqlite to that new profile?

See http://kb.mozillazine.org/Password_Manager (Troubleshooting) and http://kb.mozillazine.org/Master_password