Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes on certain websites without creating a log

  • 3 پاسخ
  • 2 have this problem
  • 13 views
  • آخرین پاسخ توسّط cor-el

AnonymousUser
AnonymousUser
more options

When I do this google search: http://www.google.com/search?client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&channel=s&hl=en&source=hp&q=korean+raw+beef&btnG=Google+Search Firefox immediately crashes and tells me that a crash report couldn't be generated. I'm fully updated and I don't think I have any offending plug ins.

When I do this google search: http://www.google.com/search?client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&channel=s&hl=en&source=hp&q=korean+raw+beef&btnG=Google+Search Firefox immediately crashes and tells me that a crash report couldn't be generated. I'm fully updated and I don't think I have any offending plug ins.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your plugins list shows outdated plugin(s) with known security and stability risks. 

# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)

Update the Java and Shockwave for Director plugin to the latest version. See: http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE) http://www.adobe.com/shockwave/welcome/ --- See also http://kb.mozillazine.org/Firefox_crashes and Troubleshoot Firefox crashes (closing or quitting unexpectedly)

AnonymousUser
AnonymousUser Question owner
more options

Hi cor-el,

I tried updating my plugins but it does not seem to have fixed the problem. I am looking more into the possibility that I have an offending plugin but no luck yet.

Thanks, Steve

AnonymousUser
AnonymousUser Question owner
more options

I just disabled all of my plugins via tools>add-ons>plugins but the problem did not go away.