This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ask.com comes on when I try to use firefox-can not change back

  • 2 پاسخ
  • 0 have this problem
  • 1 view
  • آخرین پاسخ توسّط Chris Ilias

more options

I have been using firefox for a few years. Now when I try to use it I get Ask.com. I have tried to reinstall firefox as my primary site, but it will not let me. Norton scan did not find anything. I deleted ask from all my files, did not help.

== yesterday

I have been using firefox for a few years. Now when I try to use it I get Ask.com. I have tried to reinstall firefox as my primary site, but it will not let me. Norton scan did not find anything. I deleted ask from all my files, did not help. == yesterday

All Replies (2)

more options

We'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.