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cannot load any site, it seems loading and then appears a blank page "untitled"

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Everything was working properly and i used mozilla to view internet sites, and then one day i double clicked the shortcut icon to run mozilla as always, waiting to load the default homepage that i had set, and all i saw was a blank page "untitled", and every attempt to fix it hasn't worked, all i have managed was once to remove the programme download it again and re-install it, it worked properly but the next time i tryed to use mozilla it happened the same thing.

Everything was working properly and i used mozilla to view internet sites, and then one day i double clicked the shortcut icon to run mozilla as always, waiting to load the default homepage that i had set, and all i saw was a blank page "untitled", and every attempt to fix it hasn't worked, all i have managed was once to remove the programme download it again and re-install it, it worked properly but the next time i tryed to use mozilla it happened the same thing.

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A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See: