This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new computer refuses to download Firefox using IExplorer

  • 2 پاسخ
  • 17 have this problem
  • 3 views
  • آخرین پاسخ توسّط Hermit8

more options

Just purchased a new laptop with Windows 7. Trying to set up and configure, but Internet Explorer won't allow me to download Firefox 3.6 for my browser. Keeps sending message that "Unable to download Firefox%20Setup%203.6.13exc from tutankhamon.acc.umu.se Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

I am not computer saavy - please advise??

edited later to state I managed (through multiple tries on different Mozilla pages to finally download Firefox)It took several tries and different download sources - may finally have been a mirror site that worked. hat a frustration!!!

Just purchased a new laptop with Windows 7. Trying to set up and configure, but Internet Explorer won't allow me to download Firefox 3.6 for my browser. Keeps sending message that "Unable to download Firefox%20Setup%203.6.13exc from tutankhamon.acc.umu.se Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later." I am not computer saavy - please advise?? *** edited later to state I managed (through multiple tries on different Mozilla pages to finally download Firefox)It took several tries and different download sources - may finally have been a mirror site that worked. hat a frustration!!!

Modified by Hermit8

Chosen solution

The mirror (server hosting the Firefox setup file) you were assigned may be down for whatever reason. Try downloading it again and see if it works the second or third time. If you don't have any luck, try using a different mirror. Here's one that should work (select the language you want).

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

The mirror (server hosting the Firefox setup file) you were assigned may be down for whatever reason. Try downloading it again and see if it works the second or third time. If you don't have any luck, try using a different mirror. Here's one that should work (select the language you want).

more options

Thank you for your reply, I have been able to update the browser. So glad there are folks like you out there to help!