This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

I can't remember the master security password and all I want is the new version of FF to remember my logins???

  • 2 پاسخ
  • 21 have this problem
  • 1 view
  • آخرین پاسخ توسّط lmgpapag

lmgpapag
lmgpapag
more options

The previous version of FF was set to remember my signin passwords. The newer version is not and requires a master security password to RE-SET an option that was previously set. I have tried all my typical passwords and nothing is working . What do I do to change the master password?

The previous version of FF was set to remember my signin passwords. The newer version is not and requires a master security password to RE-SET an option that was previously set. I have tried all my typical passwords and nothing is working . What do I do to change the master password?

All Replies (2)

TonyE
TonyE
  • Moderator
more options

A couple of methods:

The first is explained in this link - https://support.mozilla.com/kb/Forgot+my+master+password

The second is the manual method.

  1. Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
  2. Close Firefox
  3. Delete key3.db, signons.sqlite and if they exist signons.txt, signons2.txt and signons3.txt

Using either method will delete any saved passwords.

lmgpapag
lmgpapag Question owner
more options

Tony.... you are BRILLIANT !! 

                 Thanks so much.........LMGPapag