This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Already did. Where are you? I downloaded FF4 and no longer can find bookmarks, "File", "Tools" etc tabs, it doesn't close when I hit x. How do I get my old FF back?

  • 2 پاسخ
  • 3 have this problem
  • 1 view
  • آخرین پاسخ توسّط wrschmidt

more options

When I down-loaded FF4, I got the vanishing top tool bar with bookmarks icon and a "Firefox" icon in the upper left. I hate it, but it worked. Now the Bookmarks icon is gone and I can't access them. The only tabs that work are Home and I can manually entire web sites. The on-line help screens refer to the icon "Firefox", "Tools", etc. on earlier FF versions. Nothing of FF4. Please get back my controls. There is no way to change anything or access what I need and am used to. HELP before I give up of FF.

When I down-loaded FF4, I got the vanishing top tool bar with bookmarks icon and a "Firefox" icon in the upper left. I hate it, but it worked. Now the Bookmarks icon is gone and I can't access them. The only tabs that work are Home and I can manually entire web sites. The on-line help screens refer to the icon "Firefox", "Tools", etc. on earlier FF versions. Nothing of FF4. Please get back my controls. There is no way to change anything or access what I need and am used to. HELP before I give up of FF.

All Replies (2)

more options

I rec'vd no reply and I have asked the same question twice

more options

Why do you keep asking me to reply to my own question? I have received NO replies, NO HELP fro Mozilla. I can't sit here waiting. Send me an email. You have the address.