This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Silverlight plugin continues to crash when adding attachment to email despite uninstalling and reinstalling both silverlight and firefox 4 and other troubleshooting recommended. Need help urgently.Thanks

  • 1 پاسخ
  • 222 have this problem
  • 4 views
  • آخرین پاسخ توسّط Michael Verdi

minstrel
minstrel
more options

On adding attachment to hotmail email the page does not respond. On closing program am informed that silverlight plugin has crashed. Have reloaded and sent reports to both microsoft and firefox, tried all troubleshooting recommended, uninstalled and reinstalled both latest silverlight and firefox 4 but on trying the attachment after each step silverlight continues to crash. Tried attachment on yahoo email, same thing.

On adding attachment to hotmail email the page does not respond. On closing program am informed that silverlight plugin has crashed. Have reloaded and sent reports to both microsoft and firefox, tried all troubleshooting recommended, uninstalled and reinstalled both latest silverlight and firefox 4 but on trying the attachment after each step silverlight continues to crash. Tried attachment on yahoo email, same thing.

Chosen solution

This is a really old question but anyone with this problem should try updating to the latest Firefox and the latest Silverlight. We don't usually see problems when both are up to date.

Read this answer in context 👍 0

All Replies (1)

Michael Verdi
Michael Verdi
more options

Chosen Solution

This is a really old question but anyone with this problem should try updating to the latest Firefox and the latest Silverlight. We don't usually see problems when both are up to date.