This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded and installed version 4 but my firefox homepage still says version 3?

more options

I have downloaded and installed (many times) firefox 4 and used the wizard to do this. I even then let the wizard open firefox for me (a number of times after the install had finished) and I still get the previous version of firefox opening up. Eg the message still says firefox 4 is available etc. I have removed the shortcut from my desktop, used the new icon from my program files folder but still version3 opens. Any ideas?

I have downloaded and installed (many times) firefox 4 and used the wizard to do this. I even then let the wizard open firefox for me (a number of times after the install had finished) and I still get the previous version of firefox opening up. Eg the message still says firefox 4 is available etc. I have removed the shortcut from my desktop, used the new icon from my program files folder but still version3 opens. Any ideas?

All Replies (1)

more options

This site says you posted with the latest version.

Your shortcut may lead to the old Firefox start page, which is a Google page with Firefox skinning. The new Firefox start page is an internal page called about:home. The old page hasn't yet been (and might not be) updated to Firefox 4 awareness, since it is no longer the default.

Not sure of the best solution. You might just have to try a couple of different start pages and pick your favorite.

---

By the way, you can verify your current Firefox version most accurately by using

Help > About Firefox

Modified by jscher2000 - Support Volunteer