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my back and forward buttons quit working after downloading ff4 and my refresh button does not work either..

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like i said, my back and forward and refresh buttons quit working after i downloaded firefox 4....they worked before the download...i want firefox 3 back!..help!..

like i said, my back and forward and refresh buttons quit working after i downloaded firefox 4....they worked before the download...i want firefox 3 back!..help!..

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See: Navigation buttons like back, home, bookmarks and reload are missing


Outdated plugins may also cause this problem. Please visit the the Plugins Check page and update where necessary.

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thanks but it did not work....can i get 3.0 firefox?....

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Please do the following to ensure a clean installation.

  1. Use Internet Explorer to download Firefox 4.0.1 from this link: Download Firefox 4.0.1 and choose "Save" when you see the prompt. Then save it to your desktop. Do not choose "Run".

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.

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