This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

ask.com will not allow me to go to firefox. how do i get rid of ask.com?

  • 2 پاسخ
  • 2 have this problem
  • 2 views
  • آخرین پاسخ توسّط Jim51

Jim51
Jim51
more options

ask.com came as part of a game download. when i click on the mozilla icon i get ask.com as a search engine. For my purpose it is unusable. i deleted ask.com from my program files yet it still appears to be active. How do i eliminate it?

ask.com came as part of a game download. when i click on the mozilla icon i get ask.com as a search engine. For my purpose it is unusable. i deleted ask.com from my program files yet it still appears to be active. How do i eliminate it?

Modified by Jim51

All Replies (2)

David McRitchie
David McRitchie
more options

see [Problematic extensions - MozillaZine Knowledge Base] -- for removal look for ask.com and the directions are in the 4th column.

Jim51
Jim51 Question owner
more options

ask.com 4th column?