This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded firefox 7 but the disk image will not mount. The firefox icon has the universal symbol of a circle with a diagonal line through it.I am using a powerBook G4 with OS 10.4.11.

  • 2 پاسخ
  • 13 have this problem
  • 5 views
  • آخرین پاسخ توسّط cor-el

more options

The disk image (7.0.1) downloads to my desktop but the 'prompt' to move it to the applications folder has the symbol over the firefox icon. I can move the icon to the applications folder, and then to the dock but it will not open.

The disk image (7.0.1) downloads to my desktop but the 'prompt' to move it to the applications folder has the symbol over the firefox icon. I can move the icon to the applications folder, and then to the dock but it will not open.

All Replies (2)

more options

Regarding the problem of getting firefox 7 to work properly, I found later that version 7 requires OS 10.5 or later. That would explain why it did not work for me. That bit of information was not made clear by Mozilla, only that I should update as soon as possible. So back to 10.6.23

more options

For an unofficial Firefox 7 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at: