This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

  • 2 پاسخ
  • 1 has this problem
  • 9 views
  • آخرین پاسخ توسّط javiersalmen

more options

when i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

when i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

Chosen solution

Please try this: Copy the files formhistory.sqlite (or formhistory) and places.sqlite (or places) if they exist and delete the entire Mozilla folder in %APPDATA% and also the Firefox folder in Program Files. Please see this.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Please try this: Copy the files formhistory.sqlite (or formhistory) and places.sqlite (or places) if they exist and delete the entire Mozilla folder in %APPDATA% and also the Firefox folder in Program Files. Please see this.

more options

Thank you very much!!