This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes before it can start up, can't even get to safe mode.

  • 1 پاسخ
  • 1 has this problem
  • 7 views
  • آخرین پاسخ توسّط missleah26

missleah26
missleah26
more options

Hello, Firefox automatically downloaded and installed an update this morning and now it won't start at all. I've tried starting in safe mode (shift-clicking to start), but I can't even get through there. It's just crash after crash after crash and I'm quickly losing patience.

Hello, Firefox automatically downloaded and installed an update this morning and now it won't start at all. I've tried starting in safe mode (shift-clicking to start), but I can't even get through there. It's just crash after crash after crash and I'm quickly losing patience.

Chosen solution

After doing more digging, I found that updating my version of RoboForm was the fix. At least so far... we'll see how long it lasts!

If you're running RoboForm and can't get in, try to update RoboForm from IE, then try again.

Read this answer in context 👍 0

All Replies (1)

missleah26
missleah26 Question owner
more options

Chosen Solution

After doing more digging, I found that updating my version of RoboForm was the fix. At least so far... we'll see how long it lasts!

If you're running RoboForm and can't get in, try to update RoboForm from IE, then try again.