This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I download certain files(most often exe files), I'm not able to open the source folder anymore when the download is complete.

  • 2 پاسخ
  • 10 have this problem
  • 2 views
  • آخرین پاسخ توسّط Rogier Delporte

more options

When I download certain files(most often exe files), I'm not able to open the source folder anymore when the download is complete. Neither can I execute the exe file. It often forces me to redownload the file in google chrome and then I go to the source folder and right click properties and I have to unblock the file. Only then I'm able to start the exe file.

FYI: I use vista, so that might be the problem by itself...

When I download certain files(most often exe files), I'm not able to open the source folder anymore when the download is complete. Neither can I execute the exe file. It often forces me to redownload the file in google chrome and then I go to the source folder and right click properties and I have to unblock the file. Only then I'm able to start the exe file. FYI: I use vista, so that might be the problem by itself...

All Replies (2)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

I tried disabling browser.download.manager.ScanWhenDone and it did solve the problem when downloading a single file. I did re-enable it afterwards, because I do like my downloads to be scanned automatically. Is there a way to set up my FF so it still scans my downloads and I'm able to download and execute exe files? PS: Thanks for helping me on such short notice!

Modified by Rogier Delporte