This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

I've lost all passwords, bookmarks. Maybe saved on external hdd. What to do??

  • 1 پاسخ
  • 1 has this problem
  • 7 views
  • آخرین پاسخ توسّط the-edmeister

ffhelpplease
ffhelpplease
more options

File permissions fouled up. Transferred all files to an external hard drive, then factory reset Windows 7, gave the new administrator permissions on all laptop files and external hard drive files. Installed new Firefox browser, read tons of articles on firefox file transfer, implemented to no avail. Is there a file transfer wizard that I can use, or alternative solution?

Thanks

File permissions fouled up. Transferred all files to an external hard drive, then factory reset Windows 7, gave the new administrator permissions on all laptop files and external hard drive files. Installed new Firefox browser, read tons of articles on firefox file transfer, implemented to no avail. Is there a file transfer wizard that I can use, or alternative solution? Thanks

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See if this helps you.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

Your old Profile is located here in Vista & Win7:
drive:\Users\Windows login user name\AppData\Roaming\Mozilla\Firefox\Profiles\profile_name