This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My system won't let me drag the firefox icon to applications. I get a note that I have insufficint priveleges.

  • 1 پاسخ
  • 15 have this problem
  • 13 views
  • آخرین پاسخ توسّط cor-el

more options

Mac OS X 10.5.8 Admin user When I drag the Firefox 9.0.1 icon to my application folder, the system asks me if I want to replace the older version. When I toggle "yes", I receive an alert that I have insufficient privileges to complete the operation.

Mac OS X 10.5.8 Admin user When I drag the Firefox 9.0.1 icon to my application folder, the system asks me if I want to replace the older version. When I toggle "yes", I receive an alert that I have insufficient privileges to complete the operation.

Chosen solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.