This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stop the background color from printing on emails using Windows Mail

  • 2 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط writer1945

more options

I had asked this question before and was advised. When I tried to find the answer I got:'https://bugzilla.mozilla.org/show_bug.cgi?id=683139 bug 683139] - Using the 'High Contrast Black' 'Accessibility Option' in Win XP results in the screen colours being printed', I found out there was no such bug by that number. Now I would think that somewhere within Mozilla there is a simple and complete answer that would solve the problem I'm, and several others apparently, are having. So, here it is again---- When I receive and want to print it, the background color I have on my Windows Mail page also prints. This I don't want. I want that email to print with no background color at all to save on color ink. It doesn't natter who I get an email from, my background color prints out when I print the email. So, I need to know how to stop that from happening???

I had asked this question before and was advised. When I tried to find the answer I got:'https://bugzilla.mozilla.org/show_bug.cgi?id=683139 bug 683139] - Using the 'High Contrast Black' 'Accessibility Option' in Win XP results in the screen colours being printed', I found out there was no such bug by that number. Now I would think that somewhere within Mozilla there is a simple and complete answer that would solve the problem I'm, and several others apparently, are having. So, here it is again---- When I receive and want to print it, the background color I have on my Windows Mail page also prints. This I don't want. I want that email to print with no background color at all to save on color ink. It doesn't natter who I get an email from, my background color prints out when I print the email. So, I need to know how to stop that from happening???

Chosen solution

Other thread is here - https://support.mozilla.org/en-US/questions/912736 - why did you mark it as solved and then start another thread?


https://bugzilla.mozilla.org/show_bug.cgi?id=683139

That Bug does exist and a fix was being discussed until the discussion was hijacked. Not yet fixed, so turning off high contrast text in Windows sounds like the way to avoid that issue for now. Or use a different browser to print from Windows Mail for now.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Other thread is here - https://support.mozilla.org/en-US/questions/912736 - why did you mark it as solved and then start another thread?


https://bugzilla.mozilla.org/show_bug.cgi?id=683139

That Bug does exist and a fix was being discussed until the discussion was hijacked. Not yet fixed, so turning off high contrast text in Windows sounds like the way to avoid that issue for now. Or use a different browser to print from Windows Mail for now.

more options

This did the trick!!!! A big thanks out to the-edmeister. I really appreciate this. As far as why did I mark the first answer as solved ----- I'm stupid, that's all. I opolize to all. One of these days I'll figure all this stuff out. Thanks again.