This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Anyone else having problems with Word With Friends since FireFox automatically upgraded to 10.0?

  • 1 پاسخ
  • 8 have this problem
  • 6 views
  • آخرین پاسخ توسّط Hasan

owsleyskid
owsleyskid
more options

Running Win 7 home premium on an Athlon II x2. Words with Friends on FaceBook wouldn't load. Spinning circle wait symbol forever. Went to Tools>Options>Advanced>Updates>Show Update History. It showed 10.0 installed today. Went to Help>About. It showed 9.0.1, with an 'Apply Update' button. Clicked it, let FireFox restart. WWF now works, but Help>About still shows 9.0.1 & the button, followed by 'You are currently on the release update channel.

Running Win 7 home premium on an Athlon II x2. Words with Friends on FaceBook wouldn't load. Spinning circle wait symbol forever. Went to Tools>Options>Advanced>Updates>Show Update History. It showed 10.0 installed today. Went to Help>About. It showed 9.0.1, with an 'Apply Update' button. Clicked it, let FireFox restart. WWF now works, but Help>About still shows 9.0.1 & the button, followed by 'You are currently on the '''release''' update channel.

All Replies (1)

Hasan
Hasan
more options

If you are having problems with Firefox Updates, best for you is to do a Clean Reinstall of Firefox.

-> Uninstall your current Firefox - Uninstall Firefox from your computer

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> How to install Firefox on Windows

Check and tell if its working.

After you have installed latest Firefox, make sure to Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Modified by Hasan