Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

I cannot view PDF files, even though I have added a number of plug ins - all I get is a blank web page. Please help

  • 2 پاسخ
  • 15 have this problem
  • 3 views
  • آخرین پاسخ توسّط Matt_G

mkpark85
mkpark85
more options

I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been problems reported with the latest Adobe Reader update on Mac.

See [/questions/925119]

You can disable the Adobe Reader plugin in Firefox and use the Adobe Reader program instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
Matt_G
Matt_G
more options

Just to follow up on this issue, you should take a look at this Knowledge Base article on Blank PDF's on Mac. It seems that the Adobe Ready plugin is acting up and has been blocklisted.