This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Quicktime Plugin crashes on Firefox 11&12. No problem with IE 8

  • 5 پاسخ
  • 67 have this problem
  • 3 views
  • آخرین پاسخ توسّط richpayne56

more options

I keep getting notifications that my quicktime plugin has crashed. I have the latest Quicktime Edition 7.7.1 and Firefox 12 installed. This does not happen with IE 8. OS is Windows XP Pro SP3.

This is the website on which Firefox plugin crashes for me consistently. http://www.janalea.com/. It's my realtors website.

I keep getting notifications that my quicktime plugin has crashed. I have the latest Quicktime Edition 7.7.1 and Firefox 12 installed. This does not happen with IE 8. OS is Windows XP Pro SP3. This is the website on which Firefox plugin crashes for me consistently. http://www.janalea.com/. It's my realtors website.

All Replies (5)

more options

First I would reccomend making sure you have the most up-to-date version of the plugin you can check for yourself by following this link:

Plugin Check

Also you may want to check out the following articles:

Use the QuickTime plugin to play audio and video

Send plugin crash reports to help Mozilla improve Firefox

more options

As I said above I have the latest versions of every plugin and program. It's all updated. I already searched the database for solutions and read all those things you suggested previous to posting. Nothing there helped.

more options

We have same problem in WindowsXP SP3 + FF12 + QT7.7.2 and Windows7 + FF12 + QT7.7.2.

more options

Quicktime plugin is to be honest a piece of crap, slows down Firefox and causes problems like this. As Quicktime is maintained by Apple, you should complain to them.

Personally, I recommend you disable it completely and install VLC media player, it has a plugin component that you can use instead.

Modified by ffxsf

more options

I tried uninstalling and reinstalling QT and Firefox several times, nothing worked.

Finally I loaded up the VLC player as suggested above, and disabled QT plug-in in Firefox.

So far my media all works fine now!

Windows 7.