This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new tab page doesn't work

  • 2 پاسخ
  • 4 have this problem
  • 8 views
  • آخرین پاسخ توسّط treetoptopaz

more options

When I open a new tab page, the most used sites flash up for a microsecond then disappear, leaving the page looking like it's always looked. I looked for the pin icon and couldn't find one, so I tried dragging a bookmark onto it and I was just taken to the bookmarked page. I haven't cleared the cache and it wasn't full either. Any ideas?

When I open a new tab page, the most used sites flash up for a microsecond then disappear, leaving the page looking like it's always looked. I looked for the pin icon and couldn't find one, so I tried dragging a bookmark onto it and I was just taken to the bookmarked page. I haven't cleared the cache and it wasn't full either. Any ideas?

Chosen solution

Does the page open if you type about:newtab in the location bar?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Does the page open if you type about:newtab in the location bar?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thanks, it was an extension for the nectar search toolbar that I never used anyway. Only took 5 mins to sort it, many thanks