This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

From Firefox 13, mailto encoding format has been changed.

  • 1 پاسخ
  • 2 have this problem
  • 7 views
  • آخرین پاسخ توسّط cor-el

more options

Dear Supporters,

I recently upgraded Firefox 3.6.24 to 12. In Firefox 12, We're using "mailto" option to send mail content through browser to Outlook. It has fully Japanese characters. Upto Firefox 12 there was no problem.

I upgraded to Firefox Version 13. Here the problem has been started. mailto function encoding format was changed. Windows XP environment.


Here the sample code.

UTF-8 Encoding:

<a href="mailto:testing@testing.com?subject=%E3%80%90Testing%E3%80%91%E3%81%8A%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B">Firefox 13 only</a>

Shift-JIS Encoding

<a href="mailto:testing@testing.com?subject=%81yTesting%81z%82%a8%96%e2%82%a2%8d%87%82%ed%82%b9">Other browsers</a>

Firefox13,14 only support mailto function with UTF-8 encoding. but other browsers support Shift-jis(Japanese encoding) encoding.

Any suggestions..

Thanks,

Padmanabhan.G

Dear Supporters, I recently upgraded Firefox 3.6.24 to 12. In Firefox 12, We're using "mailto" option to send mail content through browser to Outlook. It has fully Japanese characters. Upto Firefox 12 there was no problem. I upgraded to Firefox Version 13. Here the problem has been started. mailto function encoding format was changed. Windows XP environment. Here the sample code. '''UTF-8 Encoding:''' <a href="mailto:testing@testing.com?subject=%E3%80%90Testing%E3%80%91%E3%81%8A%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B">Firefox 13 only</a><br> '''Shift-JIS Encoding''' <a href="mailto:testing@testing.com?subject=%81yTesting%81z%82%a8%96%e2%82%a2%8d%87%82%ed%82%b9">Other browsers</a> Firefox13,14 only support mailto function with UTF-8 encoding. but other browsers support Shift-jis(Japanese encoding) encoding. Any suggestions.. Thanks, Padmanabhan.G

All Replies (1)

more options

You usually use encodeURIComponent() to encode data like 【Testing】お問い合わせ

Firefox 14 still shows the correct text in the pop-up at the bottom with the Japanese Shift-JIS encoding selected.

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding