This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adblock add ons are not working upon update to Firefox 15

  • 2 پاسخ
  • 48 have this problem
  • 7 views
  • آخرین پاسخ توسّط cmb33

more options

I upgraded to Firefox 15 with AdBlock Plus and suddenly I am seeing ads and am not able to block anything or add new subscriptions. I reset Firefox and installed AdBlock Lite, but am still experiencing problems with seeing ads. Two days ago, I was not seeing ads and now I am.

I upgraded to Firefox 15 with AdBlock Plus and suddenly I am seeing ads and am not able to block anything or add new subscriptions. I reset Firefox and installed AdBlock Lite, but am still experiencing problems with seeing ads. Two days ago, I was not seeing ads and now I am.

All Replies (2)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

I have AVG 2012 installed on my computer and have run scans and there are no viruses or malware that I am aware of.