This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can i fully remove Shopathome from my OSX, it keeps redirecting my searches on firefox?

  • 1 پاسخ
  • 2 have this problem
  • 7 views
  • آخرین پاسخ توسّط user633449

more options

the overly annoying and intrusive Shop At Home tool bar was some how downloaded on the main house computer. I removed the toolbar from firefox but now, every time i type something into to the search bar, it tries to redirect me to a shop at home site instead of running a google search. how do I get my browser functionality back?

the overly annoying and intrusive Shop At Home tool bar was some how downloaded on the main house computer. I removed the toolbar from firefox but now, every time i type something into to the search bar, it tries to redirect me to a shop at home site instead of running a google search. how do I get my browser functionality back?

All Replies (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!