This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can only open firefox once, have to restart to open more than one browser. can't upload any pictures the box doesn't pop up, my browser settings are diff now

  • 3 پاسخ
  • 3 have this problem
  • 466 views
  • آخرین پاسخ توسّط John99

more options

Firefox just changed out of nowhere. I can only open firefox once... I used to have atleast 2 browsers up using them both on different sites, but now I can't have but one firefox browser up (not tabs, but firefox pages) Also when I am trying to upload images on ebay or any other site nothing happens... nothing pops up. I click it over and over and nothing even pops up. This is exactly what happens with the firefox browser in my first question... I can click the firefox icon a million times and nothing comes up. My tabs are all gone and it doesn't show anything like I had before this all changed? Did I reset everything some how? I do not recall clicking anything to go back... I do remember clicking an update because it kept poping up so I did it and that is the last thing I remember before this happened! UGHHH!

Firefox just changed out of nowhere. I can only open firefox once... I used to have atleast 2 browsers up using them both on different sites, but now I can't have but one firefox browser up (not tabs, but firefox pages) Also when I am trying to upload images on ebay or any other site nothing happens... nothing pops up. I click it over and over and nothing even pops up. This is exactly what happens with the firefox browser in my first question... I can click the firefox icon a million times and nothing comes up. My tabs are all gone and it doesn't show anything like I had before this all changed? Did I reset everything some how? I do not recall clicking anything to go back... I do remember clicking an update because it kept poping up so I did it and that is the last thing I remember before this happened! UGHHH!

All Replies (3)

more options

Firefox should allow you to open multiple Windows. I think that may be what you are trying to do.

At the moment do multiple tabs open on one Window.

  • If you right click a tab do you get a drop down menu including an option to Move to new window
    • does that work ok ?

Possibly you used to have Firefox set to open links in a new window and now have it set to open in a tab

(There are methods of opening multiple instances or versions of Firefox, but that is an advanced topic, and not what I think you are asking about.)

more options

Yes, I have no problem with tabs.. I can have as many of those open as I want. It is just when I start my computer, I can only open fiirefox once... if I close the whole browser, then it won't come up again later.. I will have to restart my whole computer if I want to open firefox again..

more options

As I asked previously are you able to have tabs open as a window by using the right clicking option ?

When you close Firefox you should use

  • Firefox button -> File -> Exit

Are you doing that ?

I suspect what may be happening is Firefox is hanging as it closes down.

A related possible problem is that you may have built up many copies of the restore files. These are stored in the Firefox profile. The easiest method of finding the profile location istouse

You need to look for the files sessionstore.js and numbered duplicates of that. Delete them.