This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Unable to open any popup - including from Firefox Menu. This renders me unable even to reset firefox. What could be blocking the pop-ups?

  • 2 پاسخ
  • 1 has this problem
  • 4 views
  • آخرین پاسخ توسّط cor-el

outsidezion
outsidezion
more options

These aren't pop-ups from websites but menu pop-ups etc. For instance, when I try to go to Help, Restart Firefox, the menu popup is blank.

These aren't pop-ups from websites but menu pop-ups etc. For instance, when I try to go to Help, Restart Firefox, the menu popup is blank.

Chosen solution

Try to disable hardware acceleration in Firefox.

Read this answer in context 👍 0

All Replies (2)

user633449
user633449
more options

Please close Firefox, then hold down the shift key while you re-open it. Reset Firefox from there.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to disable hardware acceleration in Firefox.