This address isn't valid
when I click on the Firefox icon the Firefox page won't load. I get the error message that says "The address isn't valid" Undernieth It says The URL is not valid and can't be loaded. I don't know why the browser won't open it had worked up until yesturday.
when I click on the Firefox icon the Firefox page won't load. I get the error message that says "The address isn't valid" Undernieth It says The URL is not valid and can't be loaded. I don't know why the browser won't open it had worked up until yesturday.
All Replies (1)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can use one of these to start Firefox in Safe Mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.