We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail not loading. I havta open it in basic view for 3 days. Also few other sites are not loading in their standard form. why so?

  • 1 پاسخ
  • 9 have this problem
  • 6 views
  • آخرین پاسخ توسّط cor-el

more options

After having entered my login details at gmail , its showing me 'redirecting' on the tab button. But its not loading. I have to switch over to the basic html view. Also , I am having problems while reading mails from my yahoo account. Some other sites (www.easyyar.com) are also not loading properly.

After having entered my login details at gmail , its showing me 'redirecting' on the tab button. But its not loading. I have to switch over to the basic html view. Also , I am having problems while reading mails from my yahoo account. Some other sites (www.easyyar.com) are also not loading properly.

All Replies (1)

more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.