Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Unable to start Firefox

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط kobe

madslc
madslc
more options

Hi, when trying to start Firefox, I get the message 'Process is already running.....'

1) The process is not running I have checked. 2) I have rebooted (numerous times.) 3) I have uninstalled Firefox and reinstalled and rebooted and the message still appears. 4) I have tried to find my lock file and have no idea what Charms are (Mozilla advice on finding the file to delete by hovering in the bottom right of the screen.) 5) I have entered the appdata string in my Start/Search and nothing is found.

Hi, when trying to start Firefox, I get the message 'Process is already running.....' 1) The process is not running I have checked. 2) I have rebooted (numerous times.) 3) I have uninstalled Firefox and reinstalled and rebooted and the message still appears. 4) I have tried to find my lock file and have no idea what Charms are (Mozilla advice on finding the file to delete by hovering in the bottom right of the screen.) 5) I have entered the appdata string in my Start/Search and nothing is found.

All Replies (1)

kobe
kobe
more options

See the "Firefox is already running but is not responding" error - How to fix article, if you havent already.