This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Shift+a, intended to get uppercase 'a', instead opens a new Firefox window, which is a serious hindrance to typing email

  • 1 پاسخ
  • 1 has this problem
  • 6 views
  • آخرین پاسخ توسّط cor-el

more options

Whatever Firefox page I'm on, including Google gmail, typing Shift+a opens a new Firefox window. Obviously, my intention is simple to obtain an uppercase 'a'. I can get around this by using Caps Lock, but this is an absurd method.

Whatever Firefox page I'm on, including Google gmail, typing Shift+a opens a new Firefox window. Obviously, my intention is simple to obtain an uppercase 'a'. I can get around this by using Caps Lock, but this is an absurd method.

All Replies (1)

more options

Did you try to close and restart Firefox or reboot the computer?

You can start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.