This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

firefox crashs when opening some web sites site like walmart.com have to down grade it looks like it a problem with tne new ver. anyone having this problem ??

  • 1 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط the-edmeister

blueyestim
blueyestim
more options

looks to me like its something going on with the new firefox i have down graded to 3.6.28 and have no problems with it i have installed the new version 3 time time now and each time the same thing

looks to me like its something going on with the new firefox i have down graded to 3.6.28 and have no problems with it i have installed the new version 3 time time now and each time the same thing

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.