This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

support

  • 2 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط cor-el

NIGHTSKIES
NIGHTSKIES
more options

for some reason when I am using firefox I can't view photos on the find a grave site. If I use safari I can view the photos. It is probably something I have done, but don't know what. If I turn off ad block, it still doesn't work.

I was "fooling" around with a photo on find a grave, and suddenly I couldn't see ANY PHOTOS. hope you can help.

for some reason when I am using firefox I can't view photos on the find a grave site. If I use safari I can view the photos. It is probably something I have done, but don't know what. If I turn off ad block, it still doesn't work. I was "fooling" around with a photo on find a grave, and suddenly I couldn't see ANY PHOTOS. hope you can help.

All Replies (2)

Aman Routh
Aman Routh
more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • * Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).


  • Do NOT click the Reset button on the Safe Mode start window.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that this thread is about Firefox on Mac:

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If images are missing then check that you aren't blocking images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
  • Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
  • Check "Tools > Page Info > Media" for blocked images
  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: