We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

i can only get the number 5 and 6 on my key board what is this

  • 5 پاسخ
  • 2 have this problem
  • 3 views
  • آخرین پاسخ توسّط FredMcD

bigarthur
bigarthur
more options

i can only get the number 5 and 6 on my key board this happen about two hours ago please help me on fixing the problem

i can only get the number 5 and 6 on my key board this happen about two hours ago please help me on fixing the problem

Chosen solution

hello bigarthur, is this happening in different programs you're using on your computer or just in firefox?

Read this answer in context 👍 0

All Replies (5)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello bigarthur, is this happening in different programs you're using on your computer or just in firefox?

bigarthur
bigarthur Question owner
more options

no its is on all programs just can not get the numbers

philipp
philipp
  • Moderator
more options

then it sounds rather like a hardware issue unfortunately, where we from Firefox support won't really be able to provide any help!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to reboot the computer?

Is this a wireless keyboard or one connected via cable (USB)?

Modified by cor-el

FredMcD
FredMcD
more options

Open a text editor. Start pressing the keys (all of them) one by one. Watch the screen as you are typing. It's possible something is wrong with the keyboard. A temporary help is; Windows > Start > search box > On Screen Keyboard.