This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

PDF.js will not property display large maps (from ESRI mapping products).

  • 3 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط Andrew

aureolin
aureolin
more options

Test PDF at: http://www.sloplanning.org/gis/mapimagepdf/RuralCDMaps/Rural%20South%20County%20CD.pdf

The PDF downloads VERY slowly (more than 2 minutes on a fast connection) in Firefox, but only seconds in Chrome or IE. When the PDF is rendered, most of the graphic elements within the PDF are missing; comparing the PDF image between FF and Chrome is stark. A good test is to wait through the long download in FF, then press the 'download' button and compare the resulting image displays. The 'downloaded' version has the graphics that are missing from the in-browser display.

At the moment we're stuck telling our clientele to not use FF. :(

In my testing, this is occurring in v27.0.1 of FF on Windows 7; I'm not certain of all the configurations for our clientele where this is also occurring.

Thanks, Steve

Test PDF at: http://www.sloplanning.org/gis/mapimagepdf/RuralCDMaps/Rural%20South%20County%20CD.pdf The PDF downloads VERY slowly (more than 2 minutes on a fast connection) in Firefox, but only seconds in Chrome or IE. When the PDF is rendered, most of the graphic elements within the PDF are missing; comparing the PDF image between FF and Chrome is stark. A good test is to wait through the long download in FF, then press the 'download' button and compare the resulting image displays. The 'downloaded' version has the graphics that are missing from the in-browser display. At the moment we're stuck telling our clientele to not use FF. :( In my testing, this is occurring in v27.0.1 of FF on Windows 7; I'm not certain of all the configurations for our clientele where this is also occurring. Thanks, Steve

Chosen solution

Hi Steve,

I have filed a bug for this issue.

I can currently running our beta version (29) on Windows 7 and I can reproduce your issue.

I can't think of a reason why this is happening so I filed a bug but if somebody comes along and knows why, then we can figure it out then.

Thanks!

Read this answer in context 👍 1

All Replies (3)

Andrew
Andrew
  • Moderator
more options

Chosen Solution

Hi Steve,

I have filed a bug for this issue.

I can currently running our beta version (29) on Windows 7 and I can reproduce your issue.

I can't think of a reason why this is happening so I filed a bug but if somebody comes along and knows why, then we can figure it out then.

Thanks!

guigs
guigs
more options

Looks like this is a p3, please keep track of this issue further in this bug. If there are any other questions in the future, we are happy to help.

Andrew
Andrew
  • Moderator
more options

This seems to be fixed now. Thanks for reporting.