This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

My inbox has suddenly been duplicated so that e-mails go to two inboxes. How do I delete one inbox?

  • 3 vastausta
  • 2 henkilöllä on sama ongelma
  • 89 näyttöä
  • Viimeisin kirjoittaja user1121639

more options

I now have two in boxes with two sent, trash and draft subfolders. E-mails go to one or the other and sometimes both. How do I eliminate one inbox?

I now have two in boxes with two sent, trash and draft subfolders. E-mails go to one or the other and sometimes both. How do I eliminate one inbox?

Valittu ratkaisu

You have two separate accounts in Thunderbird for the same e-mail address.

Right-click the second account in the normal folder view of Thunderbird and choose Settings.

In the Account Settings window that comes up, click the Account Actions button on the bottom left and choose Remove account. Click OK on the window.

Lue tämä vastaus kontekstissaan 👍 3

Kaikki vastaukset (3)

more options

Perhaps you have two e-mail accounts set up in Thunderbird?

To better help you, please post here a screenshot showing us what you are seeing. How do I create a screenshot of my problem?

more options

Thank you, sorry about the delay - I have been away. Attached is a screen shot showing two inboxes and related folders. I have only one Thunderbird account.

more options

Valittu ratkaisu

You have two separate accounts in Thunderbird for the same e-mail address.

Right-click the second account in the normal folder view of Thunderbird and choose Settings.

In the Account Settings window that comes up, click the Account Actions button on the bottom left and choose Remove account. Click OK on the window.