Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

cant reply to email call for auth need to uncheck dont know where to do

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja the-edmeister

AnonymousUser
AnonymousUser
more options

I get this after updating thunderbird and I have never checked for auth. Can not find where to uncheck....Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server smtp-server.triad.rr.com. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that server or contact your service provider.

== updated to new

I get this after updating thunderbird and I have never checked for auth. Can not find where to uncheck....Sending of message failed. An error occurred sending mail: Unable to authenticate to SMTP server smtp-server.triad.rr.com. It does not support authentication (SMTP-AUTH) but you have chosen to use authentication. Uncheck 'Use name and password' for that server or contact your service provider. == updated to new

Kaikki vastaukset (3)

the-edmeister
the-edmeister
  • Moderator
more options

Thunderbird support is over here. http://www.mozillamessaging.com/en-US/support/ or here: http://forums.mozillazine.org/viewforum.php?f=39

AnonymousUser
AnonymousUser Kysymyksen kysyjä
more options

wheres your answer...nothing here

the-edmeister
the-edmeister
  • Moderator
more options

You are in the wrong forum for Thunderbird support.