Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

i've installed themes I go to manage them in 'ad-ons' and it's totally blank and when i download the thing pops up but it's blank. What is wrong?

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja TonyE

more options

I just downloaded FireFox 3.6. I was trying to download the Farmville Zynga bar. The 'install box' popped up but nothing was there it was just blank. Then after that I said 'Okay forget about it' then I started installing Firefox themes and I went to manage them but it shows a blank box on the add ons menu, and it shows no 'extensions' no 'updates' no 'add ons' and 'no themes' that box is completely BLANK. Why is this happening?

I just downloaded FireFox 3.6. I was trying to download the Farmville Zynga bar. The 'install box' popped up but nothing was there it was just blank. Then after that I said 'Okay forget about it' then I started installing Firefox themes and I went to manage them but it shows a blank box on the add ons menu, and it shows no 'extensions' no 'updates' no 'add ons' and 'no themes' that box is completely BLANK. Why is this happening?

Kaikki vastaukset (1)

more options

One of the files that stores details of installed add-ons may be corrupt. Try deleting the files as shown in the corrupt files section of the unable to install add-ons article. This will force Firefox to re-create those files and in the process rebuild the list of installed extensions and theme.