We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox is missing "nssutil3.dll" and when i get a new download, the file is deleted because it contains viruses. help!

  • 1 vastaus
  • 8 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

Ilai.schechter
Ilai.schechter
more options

One day, no system changes, firefox refuses to open and shows the following error message.

Error message bmp After trying to reinstall, the file downloads, but is "deleted because it contains a virus.".

One day, no system changes, firefox refuses to open and shows the following error message. [http://tinypic.com/r/vnnprr/5 Error message bmp] After trying to reinstall, the file downloads, but is "deleted because it contains a virus.".

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you downloaded Firefox from the official Mozilla site then it may be a false positive of you security software.

Do you only have that problem with that particular file or with the Firefox setup file?