This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

firefox opens up to a blank page?

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 7 näyttöä
  • Viimeisin kirjoittaja contender569

more options

Hi, when I click the Firefox icon on my desktop to open a new page, it opens to a completely blank page. There's nothing on the page and I have to close it and reopen a few times until it starts working. When it actually does work, it's slow to open the webpage. After I click the Firefox icon on my desktop it lags before opening the window to my homepage. Firefox also seems laggy for all the websites I go to. Do you know what's wrong and how I can fix it?

Hi, when I click the Firefox icon on my desktop to open a new page, it opens to a completely blank page. There's nothing on the page and I have to close it and reopen a few times until it starts working. When it actually does work, it's slow to open the webpage. After I click the Firefox icon on my desktop it lags before opening the window to my homepage. Firefox also seems laggy for all the websites I go to. Do you know what's wrong and how I can fix it?

Kaikki vastaukset (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

I changed my firewall settings to allow Firefox full access but I still keep getting blank pages. It's difficult to describe what the problem is but when I click the Firefox icon on my desktop, all it shows is the bar with the minimize/maximize button and the close button. There's no menu bar, no address bar, nothing.