Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Found 0 results for how do I UNINSTALL Firefox 9.0.1? I Installed it last night and Firefox has crashed maybe 20 times since then. The previous version almost never crashed. Please help

  • 2 vastausta
  • 9 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja chrisjplatt

chrisjplatt
chrisjplatt
more options

Since installing Firefox 9.0.1 LAST night on my iMac, which is running OSX v. 10.5.8, Firefox is now crashing every few minutes. It usually happens as I go from one website to another -- when I click on a bookmarked website from my bookmarks, Firefox crashes just as the next website is coming up. I have NEVER had this problem with Firefox before. I need to uninstall and revert to the previous version of Firefox, but OSX doesn't have an easy "revert to previous configuration" routine. Or... please send out a fix for 9.0.1 (assuming others are having the same problem) right away.

Since installing Firefox 9.0.1 LAST night on my iMac, which is running OSX v. 10.5.8, Firefox is now crashing every few minutes. It usually happens as I go from one website to another -- when I click on a bookmarked website from my bookmarks, Firefox crashes just as the next website is coming up. I have NEVER had this problem with Firefox before. I need to uninstall and revert to the previous version of Firefox, but OSX doesn't have an easy "revert to previous configuration" routine. Or... please send out a fix for 9.0.1 (assuming others are having the same problem) right away.

Valittu ratkaisu

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Might not be related to your problem but some of your Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

Hasan
Hasan
more options

Valittu ratkaisu

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Might not be related to your problem but some of your Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
chrisjplatt
chrisjplatt Kysymyksen kysyjä
more options

Thank you mha007. Actually, Verdi had solved the problem about 10 days ago. It was another Plug-in, Showcase, that was incompatible with the newest Firefox, so he told me to disable it, and that worked instantly. The other day, though, Firefox again started constantly crashing. This time I looked and found -- as you suggest -- another outdated plugin, in this case Silverlight. Don't know why it took ten days to start causing a problem, but as soon as I disabled it, everything was back to normal. I have NEVER had such problems with any new versions of Firefox, and I've been using it for ages, so this was pretty disconcerting to see how problematic the new version was.

Muokattu , muokkaaja chrisjplatt